| Remote Assistance |
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To assist HeadQuarters technical support, we have put an application on our web site which will allow us to see your computer screen. This is quite secure as you are in charge of when you connect, and your computer makes the connection to us and not from us to you. Most people will be able to use this without trouble To download the support tool, just click here on the Remote Assistance link Select the Save to disk option from the client. Choose a location somewhere that will be easy to find when you want to run it.  Run the software (perhaps after downloading it using the option offered).  You will be presented with the remote control client software. Select the technician you have been requested to connect to. It will then try to connect to technical support.  HeadQuarters technical support can now see and control your computer and assist you with your issue. |
