| Contract Support |
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Do you have 5 or more users? Then this option is for you if you want to track and report on your support usage.
You will have access to our sales and ticketing system and all information relating to your IT Business Support. With our Contract Service Level Agreements (SLAs) our support to your business is customised to your exact needs. Start with the basic support package to receive free phone support, if you need more, simply add modules that suit your business requirements. Proactive; Prevention rather than reaction. You systems will be monitored by our technical response team and should an alert arise it will be dealt with in a priority cue and in most cases be resolved before it affects the operation of your business. Outsource your IT; A more cost effective option. You will get increased productivity and reduce time spent by staff trying to read manuals, operate your software or learn the management of your network. For less than the cost of a full time IT Administrator on your payroll, outsource for the same benefits. Safety Net; We're there to catch you. With our watchful eyes on the security and operation of your network you can rest assured that any problems will be dealt with quickly and effeciently by our team. Customer Relations; Knowledge is Power You want us to deliver! You will have access to our sales and ticketing system and all information relating to your IT Business Support. |
