Support
HeadQuarters, for computer network systems, support, email & wireless internet access through our own hotspot locations.

To find a real working solution can be a confusing and expensive process, Network Design, Disaster Recovery, Troubleshooting and Internet services are all things businesses need. We package a system designed specifically with your company in mind.

HeadQuarters can provide a solution that will enable you to rest easy at night and to be sure that your business is in competent hands. We provide network and service monitoring designed to monitor your network so we know of any problems before you know you have them.
Email and Internet services will enable you to communicate with the outside world, improved spam detection technology such as Spamassassin, in combination with Antivirus, and others, will make sure your mail gets to and is read only by the intended recipients.

Casual Support Rates
Service Rates
Rate
Consultation (5-10 mins)
Free
Diagnosis (4 hours)
$45.00
System Support (In Office)
$105.00 per hour
System Support (On Site)
$125.00 per hour
Operating system install Includes all drivers & latest updates
$145.00
Virus Removal
$400.00 max
Same day service (up till 11am)
$250.00 surcharge
After Hours Service
$50.00 p/hour surcharge

Timeframe

All systems diagnosed in 4 hours

Turn around time 3 days unless otherwise specified

Contract Special rates available


Contract Support
Do you have 5 or more users?  Then this option is for you if you want to track and report on your support usage.

You will have access to our sales and ticketing system and all information relating to your IT Business Support.                   
Read more... [Contract Support]
 
Prepaid Support

Small Business with less than 5 users, Get the best value support for your needs.
Save money on ongoing IT Support.
Read more... [Prepaid Support]
 


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